Daily Archives: June 7, 2006

Microsoft CMMI

Posted on June 7, 2006 by John Hunter

Microsoft webcast [the broken link was removed] on Capability Maturity Model Integration (CMMI is the process developed by the Software Engineering Institute that was heavily influenced by Quality Management) and the approach taken for continuous improvement – mapping to concepts … Continue reading →

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Companies in Need of Customer Focus

Posted on June 7, 2006 by John Hunter

You should pay ME – 9 Companies That Don’t Get It [the broken link was removed]: I have been having a hell of a time canceling my old web hosting with Burstband. It’s been a few months now and I’ve … Continue reading →

Posted in Customer focus, Management | Tagged | 1 Comment

Lean Beyond the Factory Floor

Posted on June 7, 2006 by John Hunter

Spreading the lean tonic [the broken link was removed]: One problem, says Michele Bonfiglioli, chief executive of Italian manufacturing consultancy firm Bonfiglioli Consulting, is that many manufacturers have a ‘blind spot’ when it comes to understanding just how non-lean and … Continue reading →

Posted in Lean thinking, Management, Process improvement | Tagged , , | Comments Off on Lean Beyond the Factory Floor