Problems Caused by Performance Appraisal
Posted on May 17, 2006 Comments (2)
Topics: management improvement, performance appraisal
I ran across a great article on the problems created by our common use of performance appraisal today: Unjust Deserts (pdf format) by Mary Poppendieck:
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There is no greater de-motivator than a reward system that is perceived to be unfair.
The article does a good job of explaining these, and several more, problems caused by performance appraisal. It also provides some good thoughts on how to manage effectively, including:
People are increasingly challenging the notion that we just have to live with performance appraisal systems. As usually, I will make my suggestion that chapter 9 of the Leader’s Handbook offers great material on performing without appraisal (and the rest of the book is great too). More related resources:
- Deming on Performance Appraisal
- Previous posts: Performance Without Appraisal and What to do Instead of Performance Appraisal
- Mini-Microsoft on performance appraisal
- Incentive Pay Considered Harmful by Joel Spolsky
- Total Quality or Performance Appraisal: Choose One by Peter Scholtes
2 Responses to “Problems Caused by Performance Appraisal”
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February 11th, 2008 @ 8:44 am
Performance appraisal is a strange disease: most people agree performance appraisals are not effective and indeed are harmful. Yet, most still don’t think anything can be done about it…
April 22nd, 2008 @ 10:11 am
“Performance appraisals were replaced with ‘development appraisals’ which focused on how they achieved the goals relative to company and team values, etc. Customer satisfaction and Teamwork where key values. Coaching was done throughout the year…