Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
December 22, 2005
Six Sigma Government for Liberia?

Using Six Sigma to Reinvigorate Public Corporations by Andre Pope

There must be a national policy that spells out the performance metrics for public corporations. The NPCC will then be charged to evaluate the performance of each public corporation on a quarterly basis. These evaluations will then become benchmarks for judging progress and improvement.

Unfortunately often in government even once good measures are set, see Millennium Development Goals, things still fail. Still this is a good goal. Oregon has done a good deal of work in this area (here are some slides from Washington state.

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