One Perspective on the Future of Six-Sigma by Roger Hoerl. Originally published in the International Journal of Six Sigma and Competitive Advantage 2004 – Vol. 1, No.1 pp. 112 – 119.
Roger Hoerl, leader of the Applied Statistics Lab at GE Global Research, is one of the leading lights in the Six Sigma movement – in my opinion. He has also co-authored several excellent books:
- Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy by Ron D. Snee and Roger W. Hoerl, 2004. Highly Recommended.
- Statistical Thinking : Improving Business Performance by Roger Hoerl and Ronald D. Snee, 2001. A great book on how to apply statistical thinking to improve business results. More details on Statistical Thinking.
You can also view more articles by Roger Hoerl via the Curious Cat Management Improvement Library.