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Daily Archives: January 9, 2009
Disruptive Innovation Example: Eliminate Your Phone Bill
Clayton Christensen’s ideas on disruptive innovation are very powerful. I have written about Innovation Thinking with Clayton Christensen previously. Here is an example of such innovation. All you need is a broadband internet connection and you can Kiss your phone … Continue reading
Posted in Innovation
Tagged bad customer service, disruptive innovation, Innovation, internet, usability
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