Daily Archives: July 9, 2007

Good Customer Service Example

Posted on July 9, 2007 by John Hunter

IRA Toyota – Milford; Great Service [the broken link was removed] I was pleasantly surprised to find a “Service wizard” available. You create an account, specify the standard details about the car (make, model, year, mileage). If you add the … Continue reading →

Posted in Creativity, Customer focus, IT, Management, Quality tools, Systems thinking | Tagged , , | 1 Comment