Daily Archives: June 21, 2007

Standard Prepaid Cell Phone Policy

Posted on June 21, 2007 by John Hunter

I ran across a specific example of standard policy that I found amusing (related to the post earlier today on Why Isn’t Work Standard). Like the authors, I can’t really see a reason for why you would want a policy … Continue reading →

Posted in Customer focus, Management, Process improvement, Respect | 1 Comment

Why Isn’t Work Standard?

Posted on June 21, 2007 by John Hunter

Are You Really Asking? by Mark Graban The worst form would be, “Why the hell aren’t you following the standard work??? How many times do I have to emphasize that??” A better approach might be, “It appears that the standard … Continue reading →

Posted in Lean thinking, Management, Quality tools, Systems thinking | 5 Comments