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Daily Archives: October 8, 2006
Doing the Wrong Things Righter
The more we manage, the worse we make things by Simon Caulkin The distinguished systems theorist Russ Ackoff describes the trap as ‘doing the wrong thing righter’. ‘The righter we do the wrong thing,’ he explains, ‘the wronger we become. … Continue reading
Posted in Deming, Management, Systems thinking
Tagged continual improvement, Systems thinking
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