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Daily Archives: March 26, 2006
Good Customer Service Example
No More Lean Excuses [the broken link was removed] by Dan Jones I have recently been getting a striking reaction from many senior management audiences. They all agree that products have got vastly better over recent years, but they equally … Continue reading
Posted in Customer focus, Lean thinking, Management
Tagged Customer focus, customer service, usability
4 Comments
Shenandoah National Park Photos
Shenandoah National Park, Virginia, lies in the Blue Ridge Mountains, a few hours from Washington DC. Skyline Drive runs the length of the park as does the Appalachian Trail. I hiked several trails in October, 2004 and took these pictures. … Continue reading
Posted in curiouscat.com, Travel photos
Comments Off on Shenandoah National Park Photos
