Daily Archives: January 10, 2006

Customer Service is Important

Posted on January 10, 2006 by John Hunter

Double Trouble, Don Oldenburg, Washington Post: Digging into the details, Stevenson, a mechanical engineer, did a double take at what looked to him like a double charge. Verizon was billing his sweetie for the local plan, for the new regional … Continue reading →

Posted in Customer focus, Management, Systems thinking | Tagged , , , , | 12 Comments

How Not to Convert Equity

Posted on January 10, 2006 by John Hunter

CNNMoney is not exactly intellectual discussion of economic and investing issues but normally it offers fairly good material for the large number of people. Especially those who really don’t want to read Warren Buffett or Brad Setser [the broken link … Continue reading →

Posted in Investing, quote | Tagged , | 1 Comment