Superintendent’s method used by Boeing, Motorola [the broken link was removed] by Helen Gao
When the training was over, one question on employees’ minds was: “Will the district follow through with Baldrige?” After all, other improvement efforts had come and gone.
Good question. I think the Baldrige criteria can help, but it is not the most effective strategy (it is too often just a surface attempt to apply some “tools” without real change). I believe improvement methods, strategies and tools can work for education but the education area has special factors to consider. I suggest the following resources: David Langford, Alfie Kohn – books and articles by Kohn, Applying Lean Tools to University Courses, Ivan Webb’s School Improvement website [the broken link was removed], books on education improvement, k-12 education improvement links, Jenks Public Schools – 2005 Baldrige Award [the broken link was removed] – UW- Madison Office of Quality Improvement, Improving Engineering Education