I found this great podcast via the post – School Architecture: Doing the Wrong Thing Right.
As usually Ackoff provides great ideas, in an interesting and entertaining manner. This talk focuses on learning (and education and teaching) and doing the right things (effectiveness). In talking to educators Ackoff criticizes the educational system. Throughout the speech he does his normal excellent job of explaining system thinking. Enjoy.
Russell Ackoff Talk at Great Schools By Design Summit (mp3 podcast)