Performance Appraisal Problems

More and more people are willing to state the frustration with the performance appraisal process. Some have been willing to take the logical step of eliminating that which causes problems but many still don’t think elimination of performance appraisals is acceptable. Performance Reviews: Many Need Improvement

According to one study by Watson Wyatt, the human resources consulting firm, only 3 in 10 employees believed that their companies’ performance review system actually improved performance. In another study by the firm, almost half of the employers surveyed thought that their managers were at best only slightly effective in helping underperforming employees to improve.

Mary Jenkins, a co-author of Abolishing Performance Appraisals: Why They Backfire and What to Do Instead advocates a system in which employees themselves seek feedback from people they work with or who have skills they seek, then review a self-designed growth plan with their supervisor. She is using this approach at Genesys Health System in Michigan, where she is vice president for organizational learning and development.

When the Wei dynasty in China rated the performance of its household members in the third century A.D., the philosopher Sin Yu noted that “an imperial rater of nine grades seldom rates men according to their merits, but always according to his likes and dislikes.”

I would go with the elimination of performance appraisals, myself (see related links below for details). I strongly suggest chapter 9 (Performance Without Appraisal) of The Leader’s Handbook, by Peter Scholtes, for those thinking about this topic.

Related: Don’t Use Performance AppraisalsContinuous, Constructive FeedbackPerformance Appraisals – Is Good Execution the Solution?Performance Without Appraisal

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