Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
March 16, 2006
VIP?

The images shows: I am 64th in line as a VIP. If I were not a VIP I would be 1st in line.

Actually the graphic is mainly just funny. The real broken part is that the system has disconnected me twice and then you have to wait to be readmitted - granted only a minute and a half. CBS is trying live internet video on a scale not attempted before. It is bound to have a level of service less than tried and true methods.

By signing up early (still for free) you could be treated as a VIP. The first time I tried to sign in my VIP status helped. The image for the video is of pretty low quality but still I am satisfied. I would hope in future years the quality will improve. But for now I am happy with this opportunity at all. The biggest failure with the current setup is the do not allow viewing of the game that “is being broadcast” in your area. However right now my station stopped showing the Marquette game and the internet site still doesn’t let me view it. They really should fix this problem.

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