Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
July 11, 2007
Dell Providing Computers Without Bloatware

The Art Of Listening: Dell Converts Customer Requests Into Exclusive Vostro Brand For Small Business

Dell today extended its commitment to customers with a new brand of notebook and desktop computers designed for small businesses. The Vostro branded products feature no trialware and simple to use tools that address top-of-mind problems such as data back-up, PC performance and health, and specialized networking support for customers without dedicated IT staff.

A good step (if quite late) on this issue we addressed 15 months ago in - Dell, Reddit and Customer Focus.

Related: Dell Innovation - Dell Falls Short - Designing In Errors - Usability Failures - 12 Stocks for 10 Years (Jun 2007 Update)

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