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Yearly Archives: 2014
Is Quality Ambitious Enough?
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the question – Is Quality Ambitious Enough? Bill Troy suggests a vision for ASQ of To improve the function and value of goods and services worldwide, and … Continue reading
Posted in Career, Management, Respect
Tagged aim, ASQ Influential Voices, Bill Hunter, respect for people, system thinking
2 Comments
Good Startup Ideas from Startup Weekend JB (Malaysia)
I like all these startup ideas from Startup Weekend JB (Malaysia). I can’t figure out how to comment on their blog (I am guessing Tumbler just eliminates commenting?), so I started this post – and ended up adding much more … Continue reading
Posted in Customer focus, Innovation, IT
Tagged Asia, business, Customer focus, customer service, Innovation, IT, management, Software Development, startup
1 Comment
The Importance of Leadership by Those Working to Improve Management
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the importance of leadership for every quality management professional. Leadership is important but also something that often is difficult to understand what exactly is meant by the … Continue reading
Posted in Management
Tagged ASQ Influential Voices, business, Investing, leadership, quality
1 Comment
Don’t Ignore Customer Complaints
I find Paul Graham’s ideas very useful. I disagree with his recent tweet though. Update: See note at bottom of the post – Paul tweeted that his original tweet was wrong. Base your assessment of the merit of an idea … Continue reading
Attracting Members and Volunteers to Professional Organizations
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore recruiting members and volunteers amid a changing landscape. In most ways the answer is the same as any large question on directing an organization. We must figure … Continue reading
Posted in Career
Tagged ASQ Influential Voices, Career, organization as a system, quality
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A Strong Management System Handles the Transition of Leaders With Ease
Part three (of three) of an interview of me with Bill Fox has been published. Leadership While Viewing the Organization as a System …So if I see the weak management system as the problem, the solution is not nearly as … Continue reading
Posted in Deming
Tagged Deming, interview, John Hunter, leadership, organization as a system
1 Comment
Remembering Peter Scholtes
Guest Post by Fazel Hayati Fall always reminds me of my friend Peter Scholtes. It was during 2008 annual Deming Institute fall conference in Madison, Wisconsin when Peter said farewell to his friends and colleagues. He gave a keynote titled … Continue reading
Curious Cat Blog Network
I recently created one RSS feed for all the Curious Cat Network blogs (which also includes other blogs I author). Of course, you can also subscribe to the RSS feed for this blog by itself: Curious Cat Management Improvement Blog … Continue reading
Agile Software Development and Deming
Part two of three of an interview of me with Bill Fox has been published. See part one: John Hunter on PDSA, Deming and Strategy. From part two, Lean, Agile, Deming, Leadership and Management Systems: I see that agile is … Continue reading
Strategy Based on Capability and Integrated with Execution
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the topic of strategy. If you read about management and organizational strategy you will read a lot about planning and alignment and the process of creating a … Continue reading
Posted in Systems thinking
Tagged ASQ Influential Voices, build capability, planning, strategy
2 Comments