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2006 Posts

curiouscat.com > Curious Cat Management Improvement > Management Blog > Archive Most popular posts – 2004 posts – 2005 – 2007 – 2008 December 2006   Detailed Monthly Archive 29: The IT Iceberg Secret 28: Change Your Name 28: Customer Un-focus 27: Poor Service … Continue reading

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Focus on Customers and Employees

As I have stated I believe it is the purpose of organization to serve many stakeholders (customer, employees, stockholders, community…). Thankfully some companies agree: Compensation at Whole Foods – Starbucks: Respect for Workers – Google: Ten Golden Rules – Amazon … Continue reading

Posted in Customer focus, Management, Respect, Systems thinking | Tagged , , , , , | 4 Comments

10 Stocks for 10 Years Update

In April of 2005 I wrote: 10 stocks for 10 years. At that time I also created a fund through Marketocracy. Thus far the portfolio is up 15.8% annually (versus 15.3% for the S&P 500) – see more below… I … Continue reading

Posted in Investing | 1 Comment

Investing Update

The recent performance of some of the long term stock picks has not been good. Several continue to have pretty good results so far, including: Google, Toyota, Templeton Emerging Market Fund, Petro China. Several have had sharp declines recently including: … Continue reading

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Usability Failures

‘Smart’ phones, stupid punters? A survey* of 15,000 “faulty” devices by mobile data provider WDSGlobal found 63 per cent of the one in seven new phones which are returned have nothing wrong with them. I believe one in seven is … Continue reading

Posted in Customer focus, IT, Management, Systems thinking | Tagged , , , , , | 7 Comments

Lean National Health System

A presentation today, Lean Thinking For the NHS, by Dan Jones is getting press coverage in England.NHS should embrace lean times: The improvements came through examining the patient’s whole experience, and removing the sometimes-fatal delays in getting them into the … Continue reading

Posted in Health care, Lean thinking, Management, Management Articles, Systems thinking, UK | Tagged , , , | 1 Comment

Lean Retailing

Teaching the Big Box New Tricks [the broken link was removed, *sigh* yet another website fails basic long term thinking related to usability, while saying they are aiming to help others adopt better management practices.] Tesco in Britain has been … Continue reading

Posted in Lean thinking, Process improvement | 1 Comment

Toyota Supply Chain Ideas for Big Box Stores

Teaching the Big Box New Tricks (bozos at Fortune deleted the web page so I deleted the link) – What Toyota knows about supply chains – and how to apply it to almost anything, even megastores – from Fortune. At … Continue reading

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