Yearly Archives: 2014

Is Quality Ambitious Enough?

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the question – Is Quality Ambitious Enough? Bill Troy suggests a vision for ASQ of To improve the function and value of goods and services worldwide, and … Continue reading

Posted in Career, Management, Respect | Tagged , , , , | 2 Comments

Good Startup Ideas from Startup Weekend JB (Malaysia)

I like all these startup ideas from Startup Weekend JB (Malaysia). I can’t figure out how to comment on their blog (I am guessing Tumbler just eliminates commenting?), so I started this post – and ended up adding much more … Continue reading

Posted in Customer focus, Innovation, IT | Tagged , , , , , , , , | 1 Comment

The Importance of Leadership by Those Working to Improve Management

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the importance of leadership for every quality management professional. Leadership is important but also something that often is difficult to understand what exactly is meant by the … Continue reading

Posted in Management | Tagged , , , , | 1 Comment

Don’t Ignore Customer Complaints

I find Paul Graham’s ideas very useful. I disagree with his recent tweet though. Update: See note at bottom of the post – Paul tweeted that his original tweet was wrong. Base your assessment of the merit of an idea … Continue reading

Posted in Customer focus | Tagged , , , , , , , | 2 Comments

Attracting Members and Volunteers to Professional Organizations

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore recruiting members and volunteers amid a changing landscape. In most ways the answer is the same as any large question on directing an organization. We must figure … Continue reading

Posted in Career | Tagged , , , | Comments Off on Attracting Members and Volunteers to Professional Organizations

A Strong Management System Handles the Transition of Leaders With Ease

Part three (of three) of an interview of me with Bill Fox has been published. Leadership While Viewing the Organization as a System …So if I see the weak management system as the problem, the solution is not nearly as … Continue reading

Posted in Deming | Tagged , , , , | 1 Comment

Remembering Peter Scholtes

Guest Post by Fazel Hayati Fall always reminds me of my friend Peter Scholtes. It was during 2008 annual Deming Institute fall conference in Madison, Wisconsin when Peter said farewell to his friends and colleagues. He gave a keynote titled … Continue reading

Posted in Deming, Psychology | Tagged , , , | 1 Comment

Curious Cat Blog Network

I recently created one RSS feed for all the Curious Cat Network blogs (which also includes other blogs I author). Of course, you can also subscribe to the RSS feed for this blog by itself: Curious Cat Management Improvement Blog … Continue reading

Posted in curiouscat.com | Tagged , | 1 Comment

Agile Software Development and Deming

Part two of three of an interview of me with Bill Fox has been published. See part one: John Hunter on PDSA, Deming and Strategy. From part two, Lean, Agile, Deming, Leadership and Management Systems: I see that agile is … Continue reading

Posted in Management | Tagged , , , | 2 Comments

Strategy Based on Capability and Integrated with Execution

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the topic of strategy. If you read about management and organizational strategy you will read a lot about planning and alignment and the process of creating a … Continue reading

Posted in Systems thinking | Tagged , , , | 2 Comments