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Yearly Archives: 2012
Curious Cat 5th Annual Management Blog Review – Part 1
This is the 5th year in which multiple management blogs have participated in reviewing the year in management blogging. Once again we have many great blogs reviewed. Each year a few blog authors stop, or nearly stop publishing, but each … Continue reading
Customers
Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading
Posted in Customer focus, Deming, Management
Tagged curiouscat, Customer focus, customer service, Deming, gemba, Innovation, management, quote, Systems thinking, value stream
11 Comments
Using Incentives to Guide Social System Improvements
When confronted with the challenge of managing a social system (or market) I like to find ways to use a few simple rules that will guide the system to find improvements. I favor allowing participants in complex social system to … Continue reading
Posted in Creativity, Economics, Public Sector, Systems thinking
Tagged Creativity, Economics, leadership, Systems thinking
2 Comments
Management Improvement Blog Carnival #183
The Curious Cat Management Carnival is published twice each month. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement Guide since 1996: Deming, innovation, lean manufacturing, … Continue reading
How to Accelerate Quality Management Practices
For world quality month, Paul Borawski selected the topic of accelerating quality for discussion by ASQ’s Influential Voices. He specifically asks: what can we do to accelerate the rate of adoption of quality? As far as what ASQ can do … Continue reading
Management Improvement Blog Carnival #182
The Curious Cat Management Blog Carnival has been published since 2006. The carnival, published twice a month, links to great, recent, management blog posts. I hope you find these post interesting and find some new blogs to start reading. Follow … Continue reading
Business 901 Podcast with Me: Deming’s Management Ideas Today
I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the … Continue reading
Posted in Lean thinking, Management
Tagged Deming, interview, John Hunter, lean manufacturing, Lean thinking, podcast, Toyota Production System (TPS)
6 Comments
Management Improvement Blog Carnival #181
The Curious Cat management blog carnival is published twice a month: with hand picked recent management blog posts. I also publish a collection management improvement articles on the Curious Cat Management Articles site. Retail Values for Lean Leadership by Jon … Continue reading
Going Beyond Quality Makes No Sense – There is No Border to Move Beyond
This month, Paul Borawski selected the topic of going beyond the traditional quality function for discussion by ASQ’s Influential Voices. I don’t pay much attention to the tradition role for quality. Dr. Deming’s ideas, for well over half a century, … Continue reading
Respect for Everyone
TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading →