Yearly Archives: 2010

Deming Seminar in Singapore: New Philosophy of Management

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s … Continue reading

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The 3rd Annual Management Blog Review Has Begun

Jamie Flinchbaugh has started off the management blog year in review with a look back at the year here: Blog Carnival Annual Roundup: 2010 – Curious Cat Management Improvement Blog. Take a look at some of the posts he highlighted … Continue reading

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The Achilles’ Heel of Agile

Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its … Continue reading

Posted in Books, IT, Lean thinking, Management, Psychology, Respect, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

Management Improvement Carnival #118

Mike Wroblewski is hosting the Management Improvement Carnival #118 on the Got Boondoggle? blog, highlights include: Voice of Customer (VOC): What does it mean? By Mark Wheeler – “Most companies have some type of VOC program in place. Many programs … Continue reading

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Building Adoption of Management Improvement Ideas in Your Organization

Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes … Continue reading

Posted in Deming, Management, Popular, Quality tools, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 16 Comments

How to Get a New Management Strategy, Tool or Concept Adopted

Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading

Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking | Tagged , , , , , , , , , , , , , | 15 Comments

Don’t Treat People Like You Want to be Treated

I have never understood the logic behind the idea that you should treat people like you want to be treated. I know I am different; I don’t want what lots of other people seem to want. If I treat them … Continue reading

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Management Improvement Carnival #117

Bryan Lund is hosting the Management Improvement Carnival #117 on the Training Within Industry blog, highlights include: Mark Hamel at Gembatales warns us against the danger of serving two masters…I love the caricatures that he develops for the reader – … Continue reading

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Jason Fried: Why work doesn’t happen at work

In this TED talk, Jason Fried, founder of 37 signals, discusses how people get work done. When asked where do you go when you really need to get something done, almost no-one says: the office (unless it is early in … Continue reading

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No True Lean Thinking or Agile Software Development

“There is no true value of any characteristic, state, or condition that is defined in terms of measurement or observation.” – Dr. W. Edwards Deming. The value depends on your operational definition. Once you operationalize management ideas in a real … Continue reading

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