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Daily Archives: December 20, 2009
Video Overview of the PDSA Cycle
Robert Lloyd, PhD From the IHI Open School‘s, presents a nice overview of the PDSA Cycle (plan-do-study-act). The webcast includes an example of using PDSA to improve the discharge process for a hospital. As I have said many times the … Continue reading
Posted in Deming, Health care, Management, Process improvement, Quality tools, Science, webcast
Tagged Deming, Health care, management webcast, Process improvement, Quality tools
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