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Daily Archives: November 28, 2007
Arbitrary Rules Don’t Work
Procedurally Enforcing Workflow by Michael Salamon: UI gem, and a great reminder for the RIAA/MPAA: You can’t force people to follow directions they deem arbitrary. I bet if that gate spit out $100 bills people would use it. Why matters. … Continue reading
Posted in Lean thinking, Management, Popular, Process improvement, Psychology, Respect
Tagged Lean thinking, Psychology, respect for people
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