http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/ Management Improvement focused on Deming, lean thinking, innovation, customer focus, six sigma, etc. Wed, 08 Feb 2012 14:35:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/comment-page-1/#comment-33115 Curious Cat Management Blog » Family Business Gives $6.6 million in Bonuses to Workers Tue, 02 Dec 2008 00:14:16 +0000 http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/#comment-33115 The family that had owned the company gave surprise bonuses of $6.6 million to the 230 employees of the company (an average of over $28,000)... The family that had owned the company gave surprise bonuses of $6.6 million to the 230 employees of the company (an average of over $28,000)…

]]> http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/comment-page-1/#comment-32351 Curious Cat Management Improvement Blog » Respect for Employees at Southwest Airlines Fri, 13 Jun 2008 04:10:41 +0000 http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/#comment-32351 “We could have made more money if we furloughed people. But we don’t do that. And we honor them constantly. Our people know that if they are sick, we will take care of them. If there are occasions or grief or joy, we will be there with them... “We could have made more money if we furloughed people. But we don’t do that. And we honor them constantly. Our people know that if they are sick, we will take care of them. If there are occasions or grief or joy, we will be there with them…

]]> http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/comment-page-1/#comment-31575 CuriousCat: Severance Plans to Respect People Fri, 22 Feb 2008 00:34:34 +0000 http://management.curiouscatblog.net/2007/07/05/focus-on-customers-and-employees/#comment-31575 [...] there is a business reason (even for those that don't think the way I do about benefiting all stakeholders). It also seems to fit with respect for people to me. [...] [...] there is a business reason (even for those that don’t think the way I do about benefiting all stakeholders). It also seems to fit with respect for people to me. [...]

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