Comments on: What Could we do Better? http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/ Management Improvement focused on Deming, lean thinking, innovation, customer focus, six sigma, etc. Wed, 08 Feb 2012 14:35:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Curious Cat Management Improvement Blog » Delighting Customers http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/comment-page-1/#comment-35980 Curious Cat Management Improvement Blog » Delighting Customers Mon, 26 Jul 2010 14:09:15 +0000 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/#comment-35980 [...] There are many ways to attempt to delight customers. One of the simplest powerful tools is to ask a very simple question: What Could we do Better? [...] [...] There are many ways to attempt to delight customers. One of the simplest powerful tools is to ask a very simple question: What Could we do Better? [...]

]]> By: Curious Cat Management Improvement Blog » Better Meetings http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/comment-page-1/#comment-32442 Curious Cat Management Improvement Blog » Better Meetings Mon, 07 Jul 2008 12:46:51 +0000 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/#comment-32442 [...] to those involved in regular meetings and ask what can be improved. Improve your meeting process over time. If you don’t have an improvement process in place [...] [...] to those involved in regular meetings and ask what can be improved. Improve your meeting process over time. If you don’t have an improvement process in place [...]

]]> By: Curious Cat Management Improvement Blog » Providing Customer Service - Web Hosting http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/comment-page-1/#comment-28562 Curious Cat Management Improvement Blog » Providing Customer Service - Web Hosting Thu, 16 Aug 2007 04:06:05 +0000 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/#comment-28562 Find ways to provide good service - not excuses to explain bad service. Delighted customers drive business success. Find ways to provide good service – not excuses to explain bad service. Delighted customers drive business success.

]]> By: Curious Cat Management Improvement Blog » Management Improvement Carnival #1 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/comment-page-1/#comment-598 Curious Cat Management Improvement Blog » Management Improvement Carnival #1 Fri, 08 Dec 2006 04:57:01 +0000 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/#comment-598 [...] There have been a number of great post recently about management improvement: [...] [...] There have been a number of great post recently about management improvement: [...]

]]> By: windchill http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/comment-page-1/#comment-552 windchill Fri, 01 Dec 2006 19:18:40 +0000 http://management.curiouscatblog.net/2006/11/29/what-could-we-do-better/#comment-552 Hi, I found this mp3 at http://www.mccarthyshow.com and thought you might like it. Episode 11: Solving the World's Problems ... How the perfection game solves big problems. Jim and Michele discuss the origin of the Perfection Game and how it makes giving and receiving criticism an enjoyable experience. Here is a link to the podcast http://mccarthyshow.fast-serv.com/Podcasts/McShow11.mp3 Hi, I found this mp3 at http://www.mccarthyshow.com and thought you might like it.

Episode 11: Solving the World’s Problems … How the perfection game solves big problems.
Jim and Michele discuss the origin of the Perfection Game and how it makes giving and receiving criticism an enjoyable experience.

Here is a link to the podcast http://mccarthyshow.fast-serv.com/Podcasts/McShow11.mp3

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