http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/ Management Improvement focused on Deming, lean thinking, innovation, customer focus, six sigma, etc. Wed, 08 Feb 2012 14:35:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/comment-page-1/#comment-31710 Curious Cat Management Improvement Blog » Customers Get Dissed and Tell Fri, 29 Feb 2008 04:22:50 +0000 http://management.curiouscatblog.net/?p=440#comment-31710 [...] is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. [...] [...] is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. [...]

]]> http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/comment-page-1/#comment-30112 CuriousCat: Insights from Jim Womack Wed, 21 Nov 2007 13:42:48 +0000 http://management.curiouscatblog.net/?p=440#comment-30112 Womack: "All the Japanese car companies did the quality thing based on the Deming Prize criteria and so forth back in the 1960s and 70s. What that meant was, they tried to get from end-of-the-line inspection to inspection at the source." Womack: “All the Japanese car companies did the quality thing based on the Deming Prize criteria and so forth back in the 1960s and 70s. What that meant was, they tried to get from end-of-the-line inspection to inspection at the source.”

]]> http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/comment-page-1/#comment-27994 Curious Cat Investing and Economics Blog » Who Will Benefit From Fixed Pricing Ruling? Fri, 29 Jun 2007 03:31:50 +0000 http://management.curiouscatblog.net/?p=440#comment-27994 Also retailers like Crutchfield that provide excellent after market support should benefit. Places that people go to only due to cheap prices will probably suffer... Also retailers like Crutchfield that provide excellent after market support should benefit. Places that people go to only due to cheap prices will probably suffer…

]]> http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/comment-page-1/#comment-349 CuriousCat: Simple Cell Phone Tue, 31 Oct 2006 23:50:15 +0000 http://management.curiouscatblog.net/?p=440#comment-349 Complex devices with many points of failure (both technical failure and user inability to figure it out) should not be the only option. Simple, easy to use, reliable devices would have a big market. Creativity is not just about more complex devices... Complex devices with many points of failure (both technical failure and user inability to figure it out) should not be the only option. Simple, easy to use, reliable devices would have a big market. Creativity is not just about more complex devices…

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