http://management.curiouscatblog.net/2006/01/22/zero-defects/ Management Improvement focused on Deming, lean thinking, innovation, customer focus, six sigma, etc. Wed, 08 Feb 2012 14:35:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://management.curiouscatblog.net/2006/01/22/zero-defects/comment-page-1/#comment-42823 Jim Giddings Fri, 29 Jul 2011 05:05:23 +0000 http://management.curiouscatblog.net/?p=409#comment-42823 Dave Crosby - I tend to agree with you. John Hunter - I tend to agree with you too. Is that logically possible? I believe it is. I'm a disciple of TQM. Yet, I've seen what I call zero-defect phonies. They make me glorious claims that include, among other mechanisms, creative redefining of the word 'defect'. I like your points about a culture of continuous improvement John. But Dave's point is very well-said, also. Would love to round-table with you guys sometime. Dave Crosby – I tend to agree with you. John Hunter – I tend to agree with you too. Is that logically possible? I believe it is. I’m a disciple of TQM. Yet, I’ve seen what I call zero-defect phonies. They make me glorious claims that include, among other mechanisms, creative redefining of the word ‘defect’. I like your points about a culture of continuous improvement John. But Dave’s point is very well-said, also. Would love to round-table with you guys sometime.

]]> http://management.curiouscatblog.net/2006/01/22/zero-defects/comment-page-1/#comment-36219 Dave Crosby Sat, 14 Aug 2010 14:39:56 +0000 http://management.curiouscatblog.net/?p=409#comment-36219 I think you're over-thinking zero defects. In my view it doesn't prevent or slow down innovation; it's simply the idea of doing work right. There is always a left and a right to every subject, zero defects belongs right in the middle; it's just not that complicated. As the title of my book "The Zero Defects Option" suggests, zero defects is the leaders option. I think you’re over-thinking zero defects. In my view it doesn’t prevent or slow down innovation; it’s simply the idea of doing work right. There is always a left and a right to every subject, zero defects belongs right in the middle; it’s just not that complicated. As the title of my book “The Zero Defects Option” suggests, zero defects is the leaders option.

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